DataOps Engineering Lead with CITIBANK


$132K - 204K a year

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise.

The DataOps Platform Engineering and Adoption Lead is an Mid-level management role responsible for driving to enable and increase adoption of Middleware platform with Self-services enabled into CICD and DevOps Practices, support, monitor and Enhance the current platform & pipeline operations and implementations by working with CTI and global Engineering teams. The overall objective is to coordinate, manage and advise a team of professionals on technical and strategic concepts and activities.


  • Lead, evaluate, provide resources and drive a team towards realistic goals
  • Apply technical expertise to strategize for current/future technological developments and serve as point of contact for technical question
  • Apply knowledge of concepts and procedures to resolve issues
  • Responsible for delivery of end results and resource planning; shares responsibility for budget management which directly impacts the Technology Infrastructure area
  • Contribute to formulation of strategies for infrastructure technologies functional areas across
  • Demonstrate in-depth knowledge of how Technology Infrastructure integrates within the overall technology function to achieve business goals
  • Provide evaluative judgment based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
  • Ensure ongoing compliance with regulatory requirements, evaluate controls to help mitigate negative outcomes through prevention, detection and correction Persuades and influences others through communication skills; may negotiate with external parties
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Ability to manage teams.
  • Implement and support DevOps, CI/CD process, OpenShift container platform across the GCT APAC & EMEA teams.
  • Fine tune and automate the existing manual steps and processes
  • Design, implement and support the necessary solution as needed by development teams.
  • Lead the team of offshore staff and provide technical guidance to the team
  • Work as point of contact and Lead for India team within the DevOps CICD team.
  • Work with different stakeholders such as development teams, infrastructure, project management, Testing to come up with implementation and track it to closure.
  • Partner with CTI (infra) and Engineering teams to address the gaps by designing the new solutions and implementing them.
  • Guide & mentor offshore team consisting of vendor staff on day-to-day tasks
  • Generate reports & metrics on adoption, pending issues etc.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • 7 to 10 years of experience in a Technology Infrastructure role with people management experience
  • Project management experience
  • Ability to communicate technical concepts to non-technical audience
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to partner with virtual and in-person teams, define goals to a team, and work under pressure or to a deadline
  • Years of relevant experience in an Development, DevOps, Abinitio, Tableau, Oracle, Talend, data tools, Agile, SDLC Process
  • Must have implemented or supported for at-least 5 years of support different platforms like Java, .NET, Tibco, springboot, iOS & Android
  • Must have knowledge of Cloud technologies
  • Experience of implementing and supporting source code management and CICD pipeline
  • Minimum 7 yrs. hands on experience of tools such as IBM RTC, Bit Bucket, Git, Jenkins, SonarQube, JIRA etc.
  • Must have scripting knowledge and experience of Perl, Shell,, Java/J2EE, springboot, oracle
  • Must have knowledge of docker, Kubernetes, OpenShift platforms.
  • Must be able to create reports, metrics
  • Should be able to interact and communicate with stakeholders from different countries within region
  • Must have led the team of at-least 10-15 resources
  • Good communication skills
  • Ability to plan and organize workload
  • Demonstrated analytic/diagnostic skills


  • Bachelor's/University degree, Master's degree preferred
  • This job description provides a high-level review of the types of work performed.
  • Other job-related duties may be assigned as required.