Cloud Engineer with Singtel


$60K - 96K a year

Singapore Telecommunications Limited is a Singaporean telecommunications conglomerate and one of the four major telcos operating in the country.

What you will do

  • Deliver stable, efficient, and reliable Cloud Infrastructure and operations
  • Support design, implementation and testing of installation of Cloud Infrastructure
  • Perform daily performance monitoring, analysis and maintenance to ensure system Cloud Infrastructure performed

Support Cloud Infrastructure Operations:

  • Apply diagnostic tools to perform technical analysis of complex software, hardware within the Cloud Infrastructure
  • Create and maintain documentation on administration, provisioning, configuration and troubleshooting
  • Support delivery of optimal Cloud Infrastructure operations
  • Support the development of report on Cloud Infrastructure capabilities and limitations
  • Resolve Cloud Infrastructure incidents
  • Diagnose problem source through discussions with users
  • Escalate problems or issues to higher management
  • Recommend system modifications to minimize user problems
  • Support implementation of preventive measures
  • Support planned maintenance events, system backup processes and disaster recovery drills
  • Support problem or issue identification and resolution
  • Support simulation of user problems to resolve operation issues Singapore Telecommunications Limited is a Singaporean telecommunications conglomerate and one of the four major telcos operating in the country.

Maintain Cloud Infrastructure

  • Develop reports on performance and availability of Cloud Infrastructure systems by reviewing of service uptime, utilisation and throughput
  • Identify key Cloud Infrastructure operations issues and maintenance priorities
  • Support the implementation of agreed Cloud Infrastructure change requests and maintenance routines
  • Support the improvement of maintenance capability by using automation in the Cloud for upgrades, backup and storage Optimise Cloud Infrastructure performance & Support Cloud Infrastructure planning and design
  • Support the initiatives to improve the Cloud Infrastructure systems and service delivery through automation and virtualisation technologies
  • Support the monitoring of performance, availability and security of Cloud Infrastructure systems and key operational metrics
  • Support the design, provisioning, system migration and integration for the cloud services
  • Support the testing and handover of implemented Cloud Infrastructure solution

The ideal candidate should possess:

  • Bachelor in Computer Science, Electrical/Computer Engineer, Information Technology or related discipline
  • Has minimally 8 years' experience in designing/implementation/consulting of large-scale private/public/hybrid cloud infrastructure solutions
  • The candidate should have attained professional certifications in the following areas with at least 5 years of implementation experience in:
  • AWS/Azure/Google Cloud/VMware
  • Possess hands-on experience and good technical skills with proven track records in IT infrastructure and/or emerging IT technologies engineering in the following area:
  • Platform, storage, database and virtualization
  • Cloud infrastructure (IaaS/PaaS)
  • Container technologies like Dockers, Kubernetes and AWS ECS
  • Keen to learn and focus in resolving complex issues and conduct incident/fault analysis
  • Possess a mindset of curiosity and tenacity in investigating issues and applying an analytical approach to problem resolution and implementation
  • Possess a mindset of high service quality standards and communicate effectively to stakeholders and management
  • Keen in learning and pick up new skills to cope with technology trend and business requirement