Cloud Engineer with PayIt

Kansas City

$90K - 150K a year

PayIt is a fast-growing GovTech company on a mission to bring governments and people closer together through our award-winning, SaaS platform.

Our mission is to enable the citizen transaction and payment market for North American government by providing the most innovative, effective, delightful, impactful and trusted digital government experience and wallet solutions.

As a Govtech 100 company five years running, PayIt is covering new ground and innovating experiences we can all relate to. Along with our government partners, we are transforming the customer experience and making government more modern, convenient, and mobile.

As a well-funded scale-up stage organization, we raised over $100M+ from Insight Partners to continue to build on our best-in-class platform.

Our award winning platform has a track record of success, being named The #1 Best Tech Start-Up In Kansas City, Missouri in 2020 and 2021, a 2021 Forbes Best Startup Employer, as well as one of the Nation's Top Ten Government Tech Startups of the Year.

The Platform Engineering Team is our critical link between applications and the infrastructure platform, building infrastructure as code and partnering with our application development teams to make their services more observable, scalable and reliable.

Job Responsibilities:

  • Build software and infrastructure to manage the platform and applications.
  • Provide primary operational support for complex distributed applications.
  • Build and manage our internal and production environments by monitoring availability and taking a holistic view of system health.
  • Identify and implement proactive approaches to improve reliability and quality of our suite of software solutions.

In addition:

  • Design, build and operate cloud infrastructure to enable reliable and rapid deployment of applications with effective monitoring, security, and resilient operations.
  • Set up critical infrastructure, develop tools and framework to automate operational tasks, deployment of machines, services, and applications.
  • Provide operational support to the Information Security Team.
  • Collaboratively represent Platform Engineering, working cross-functionally with development teams on operational readiness and compliance qualifications.
  • Identify and drive opportunities to improve automation for code deployment, management, and visibility of application services.
  • Collaborative partner in end-to-end monitoring and alerting on all critical components of PayIt products while sharing the on-call rotation and be an escalation contact for incidents.

Job Requirements:

  • Experience with building, managing, and troubleshooting infrastructure in AWS.
  • Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions across application, OS, networking (TCP/IP), and system layers.
  • Experience with Containerization and Container Orchestration platforms (Kubernetes preferred)
  • Experience with non-relational databases.
  • Familiarity with CI/CD pipelines (Git, Jenkins, Kubernetes, Docker, etc.) leveraging configuration management tools such as AWS CloudFormation, Ansible, Chef, Puppet, Terraform, etc.
  • Proficiency with a programming language like Python, Go, and shell scripting to automate tasks.
  • Excellent problem solving, critical thinking, communication, and teamwork skills.
  • Excellent written and verbal communication skills, and the ability to work on collaboratively.
  • Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive.

Bonus Points for:

  • Experience in a site reliability or infrastructure engineering function for IaaS, PaaS, or SaaS company fostering a DevOps culture/mindset.
  • Passion for automation and monitoring instrumentation in the code.
  • One or more AWS Certifications e.g. AWS Cloud Practitioner or (Associate) Solutions Architect.
  • One or more Linux Foundation Certifications, e.g. Certified Kubernetes Administrator.

Why Work For Us:

  • Our most important resource is our people. We value your feedback and have a unique environment where collaboration and bottom-up feedback about the problems we are solving is critical to our daily success.
  • Saving someone's day is a rewarding way to spend yours. We tackle complex challenges that are interesting to solve, and directly impact the lives of our neighbors, friends and ourselves.
  • We know how to have fun and work toward something bigger than ourselves.
  • Competitive salaries along with an excellent benefits package.
  • Flexible and friendly work environment. We offered flexible working arrangements long before a global pandemic forced other companies to adapt.
  • We believe our culture permeates throughout our product and service, so it's one of customer-first.
  • We'll provide all the resources you need to do your best work.

What We Care About:

High aptitude, high integrity people who are great communicators and want to be part of a growing team. We're about openness, integrity, accessibility and great communication.

The usability of our products, sharing of ideas across teams, and commitment to the cities, counties, and states we serve are values.

Commitment to Equal Opportunity

PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.

NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship at this time.